What’s New at Kiwanis Care Centre
March 27, 2020
KIWANIS CARE CENTRE
Message from Lorrie Gerrard (Executive Director):
I would like to thank everyone for their patience during this very stressful and unusual time. As we have transitioned into our “new normal” it has been very uplifting for our staff to receive the support and appreciation from our family members for the job they are doing and the care they are providing to your loved ones.
We have been working very hard to ensure the safety and wellness of your loved one by:
- Enhanced cleaning procedures;
- Health screening of all staff entering and exiting the building;
- Ensuring staff only work at Kiwanis Care Centre – no other care centre;
- Extensive resident health screening;
- Restricted access to our building (including deliveries, etc);
- Social distancing of residents;
- Restricting activities which cannot accommodate social distancing; (please be assured that our recreation department has become very creative and are ensuring that there is still lots of things happening throughout the day!)
I understand that these are very difficult times. Our recreation department has been working on a process to connect our residents with family and friends through FaceTime, Skype, etc. (More information below).
It is our hope that this will end soon and we will be able to welcome back our visitors (our extended family!). I can be reached at [email protected] or at (604)525-6471 Extension 333.
Message from Pierre Florendo (Director of Care):
We know current circumstances have been challenging for you, especially considering the inability to visit your loved ones. Rest assured, we are taking every measure to protect your loved one while supporting the best quality of life possible.
We have an extensive screening process in place for both staff and residents to minimize the risk of illness. We also adhere to the physical distancing guidelines where possible.
Please feel free to contact me via email at [email protected] or by phone at (604)525-6471 Ext 228 for any questions or concerns.
Further, we will continue to conduct care conferences either via phone or by video as desired. I will be contacting you when your loved ones care conference is due.
Thank you for your patience and understanding as we all seek the best for your loved ones in our care.
Message from Dimitra Pololos (Recreation Coordinator):
As we understand how difficult it is to not be able to visit in person, we have been working hard to create “the next best thing”! We have set up various avenues for you to connect with your loved ones via video calling.
We are set up with:
Please contact me Monday to Friday – 9:00 AM-5:00 PM (604)506-0847 to book a video chat with your loved one.
Video chats M-F 9-5pm/skype ID: [email protected]
March 19, 2020
March 9, 2020
Attention: Visitors to Kiwanis Care Centre
In light of increasing concerns about the spread of Coronavirus Disease (COVID-19), Kiwanis Care Centre would like to assure families and loved ones that we are taking appropriate measures to protect our residents, staff and volunteers. Older adults are particularly susceptible to acquiring illnesses. As per our normal infection control protocols, we ask that families and friends not visit Kiwanis Care Centre if you are sick.
What are the symptoms of Coronavirus Disease (COVID-19)?
Common symptoms include mild to severe respiratory illness with fever, cough and difficulty breathing.
How can you protect yourself and your loved ones?
To reduce the spread of infectious illnesses, including COVID-19, you should follow the usual health precautions:
- Wash your hands: when you are coming into and leaving – the Care Home, the resident’s neighbourhood, and the resident’s room
- Avoid touching your eyes, nose and mouth
- Cover your cough/sneeze with a tissue or sleeve instead of your hands
- Avoid close contact with people who are sick
If you are visiting a resident on “Additional Precautions”, ask care staff for further instructions before entering the room.
Where can you find more information?
Or call HealthLink BC at 811
We appreciate your cooperation to ensure that we keep our residents, staff and volunteers safe.
We will provide more information as it becomes available.
Resident Activity Calendar
Our recreation staff and volunteers are dedicated to offering activities and entertainment for our residents and their families to take part in and enjoy. Below are downloadable calendars with information about upcoming activities. Please be aware that these activities are subject to change. If you wish to find out more about activities and events please contact us.
April 2020 Calendar
(Please be aware that these activities are subject to change. )
ACCREDITATION WITH EXEMPLARY STANDING
We have just received word from Accreditation Canada that our facility has been awarded “ACCREDITATION WITH EXEMPLARY STANDING”. See information here.