News + Events

What’s New at Kiwanis Care Centre

17 November 2020

Dear Family and Friends of Kiwanis Care Centre,

The COVID outbreak that was declared at Kiwanis Care Centre on Friday, November 13, 2020 continues.

An outbreak is declared when at least one staff member or resident tests positive for COVID-19.  To ensure the greatest level of safety for our vulnerable seniors, an outbreak is typically declared over, in consultation with the medical health officer.  We will keep you informed as the outbreak progresses.

The health and safety of our residents and our staff is our first priority and a responsibility we take very seriously.  We continue to work with Fraser Health to ensure the following measures are in place to prevent the spread of COVID-19 at Kiwanis Care Centre.

  • Use of Personal Protective Equipment;
  • Enhanced cleaning procedures;
  • Maintenance of 2m of physical distance, staggered meal times, tray service, etc.,
  • Cancellation of group activities;
  • Visitor restrictions;
  • Grouping of residents/staff and restricted movement throughout building.

At this time our 2nd floor residents are on droplet precautions, which means that residents remain in their room and receive tray service for all meals.  All residents on 2nd floor have been swabbed and to date all results have been NEGATIVE.

We know that staying away from your loved one is very difficult and we appreciate that you are cooperating with this request with the goal of keeping our residents and staff healthy.  We continue to offer virtual visits as time permits as a way to stay in touch with your loved one.  Please continue to contact Dimitra on 604-506-0847 to make arrangements for your virtual visit.  During this time staff movement throughout the building is limited and may affect the frequency and duration of available time slots for virtual visits, we ask for your understanding while we navigate this outbreak.

We appreciate the many messages of concern and goodwill we have received during this time and are sharing all of them with our team.

Lorrie Gerrard

Executive Director

COVID-19 EXPOSURE – 13 November 2020 (Please click on the link below)

COVID Case LTC Kiwanis Care Centre

March 27, 2020


Message from Lorrie Gerrard (Executive Director):

I would like to thank everyone for their patience during this very stressful and unusual time.  As we have transitioned into our “new normal” it has been very uplifting for our staff to receive the support and appreciation from our family members for the job they are doing and the care they are providing to your loved ones.

We have been working very hard to ensure the safety and wellness of your loved one by:

  • Enhanced cleaning procedures;
  • Health screening of all staff entering and exiting the building;
  • Ensuring staff only work at Kiwanis Care Centre – no other care centre;
  • Extensive resident health screening;
  • Restricted access to our building (including deliveries, etc);
  • Social distancing of residents;
  • Restricting activities which cannot accommodate social distancing; (please be assured that our recreation department has become very creative and are ensuring that there is still lots of things happening throughout the day!)

I understand that these are very difficult times.  Our recreation department has been working on a process to connect our residents with family and friends through FaceTime, Skype, etc.  (More information below).

It is our hope that this will end soon and we will be able to welcome back our visitors (our extended family!).  I can be reached at [email protected] or at (604)525-6471 Extension 333.

Stay safe.


Message from Pierre Florendo (Director of Care):

We know current circumstances have been challenging for you, especially considering the inability to visit your loved ones.  Rest assured, we are taking every measure to protect your loved one while supporting the best quality of life possible.                                                                               

We have an extensive screening process in place for both staff and residents to minimize the risk of illness.  We also adhere to the physical distancing guidelines where possible.

Please feel free to contact me via email at [email protected] or by phone at (604)525-6471 Ext 228 for any questions or concerns.

Further, we will continue to conduct care conferences either via phone or by video as desired.  I will be contacting you when your loved ones care conference is due.

Thank you for your patience and understanding as we all seek the best for your loved ones in our care.


Message from Dimitra Pololos (Recreation Coordinator):

As we understand how difficult it is to not be able to visit in person, we have been working hard to create “the next best thing”!  We have set up various avenues for you to connect with your loved ones via video calling.

We are set up with:

  • Zoom
  • Skype
  • Whatsapp
  • FaceTime

Please contact me Monday to Friday – 9:00 AM-5:00 PM (604)506-0847 to book a video chat with your loved one.

Video chats M-F 9-5pm/skype ID:  [email protected]

Stay safe.

March 19, 2020


March 16, 2020march17-coronavirus-update-min

March 9, 2020 

Attention: Visitors to Kiwanis Care Centre 

In light of increasing concerns about the spread of Coronavirus Disease (COVID-19), Kiwanis Care Centre would like to assure families and loved ones that we are taking appropriate measures to protect our residents, staff and volunteers.  Older adults are particularly susceptible to acquiring illnesses.  As per our normal infection control protocols, we ask that families and friends not visit Kiwanis Care Centre if you are sick.

What are the symptoms of Coronavirus Disease (COVID-19)?

Common symptoms include mild to severe respiratory illness with fever, cough and difficulty breathing.  

How can you protect yourself and your loved ones?

To reduce the spread of infectious illnesses, including COVID-19, you should follow the usual health precautions:

  • Wash your hands: when you are coming into and leaving – the Care Home, the resident’s neighbourhood, and the resident’s room
  • Avoid touching your eyes, nose and mouth
  • Cover your cough/sneeze with a tissue or sleeve instead of your hands
  • Avoid close contact with people who are sick 

If you are visiting a resident on “Additional Precautions”, ask care staff for further instructions before entering the room. 

Where can you find more information?

Fraser Health Website:  Coronavirus 

BC Centre for Disease Control (BCCDC)

BC Government:  BC Pandemic Preparedness 

Or call HealthLink BC at 811 

We appreciate your cooperation to ensure that we keep our residents, staff and volunteers safe.

We will provide more information as it becomes available. 

Lorrie Gerrard
Executive Director


Resident Activity Calendar

Our recreation staff and volunteers are dedicated to offering activities and entertainment for our residents and their families to take part in and enjoy. Below are downloadable calendars with information about upcoming activities. Please be aware that these activities are subject to change. If you wish to find out more about activities and events please contact us.

August 2020 Calendar

November 2020 (Main Floor) – COVID (3)

(Please be aware that these activities are subject to change. )


We have just received word from Accreditation Canada that our facility has been awarded “ACCREDITATION WITH EXEMPLARY STANDING”. See information here.